This Privacy Policy explains how No Agent List, Inc. ("No Agent List," "we," "us," or "our") collects, uses, discloses, and protects personal information in connection with your access to and use of our website, applications, and services (collectively, the "Services").
By accessing or using the Services, you agree to the collection and use of information in accordance with this Privacy Policy.
1. Scope of This Policy
This Privacy Policy applies to information collected when you:
- Visit or use www.noagentlist.com or related subdomains
- Create an account or subscription
- Browse listings or lead data
- Use skip tracing or contact tools
- Communicate with other users or vendors
- Interact with our support, marketing, or sales communications
This Policy does not apply to:
- Third-party websites or services linked through the platform
- Off-platform communications or transactions between users
2. Information We Collect
We collect information in three primary ways: (a) information you provide, (b) information collected automatically, and (c) information from third parties.
A. Information You Provide to Us
You may provide personal or business information when you:
- Create an account
- Subscribe to paid services
- Contact other users or vendors
- Submit inquiries, messages, or support requests
This information may include:
- Name
- Email address
- Phone number
- Company name
- Billing information (processed by third-party payment providers)
- Account credentials
- Communications sent through the platform
B. Information Collected Automatically
When you access the Services, we may automatically collect certain technical and usage information, including:
- IP address
- Device type and browser
- Operating system
- Pages viewed and features used
- Referring URLs
- Date and time of access
We use cookies and similar technologies to improve functionality, analyze usage, and enhance user experience. You may control cookie preferences through your browser settings.
C. Information from Third Parties (Including Skip Tracing)
We may obtain information from third-party sources, public records, or data providers to support platform functionality, including:
- Property records
- Ownership data
- Mailing addresses
- Contact information (such as phone numbers or emails)
- Market and transaction data
Some of this information may be associated with individuals who are not users of the platform.
3. Skip Tracing & Contact Data (Important)
Certain Services provide access to contact information derived from public records or third-party data sources (Skip Trace Data).
What You Should Know
- Skip Trace Data may be inaccurate, outdated, or incomplete
- No Agent List does not guarantee accuracy or legality of use
- You are solely responsible for complying with applicable laws when using contact data, including:
- TCPA
- CAN-SPAM
- State privacy and consumer protection laws
- Do-not-call regulations
No Agent List does not initiate contact with property owners on your behalf.
4. How We Use Information
We use the information we collect for the following purposes:
- To provide, operate, and maintain the Services
- To create and manage user accounts and subscriptions
- To process payments and billing transactions
- To deliver platform features, including property data, lead classifications, and skip tracing
- To facilitate communications between users and vendors
- To respond to inquiries, support requests, and customer service needs
To send administrative messages, service updates, and security alerts
Marketing & Communications
We may use your contact information (including email address and phone number) to send:
- Product updates
- Platform announcements
- Feature releases
- Promotional offers
- Market alerts
These communications may be sent via email or SMS, subject to your preferences and applicable law.
You may opt out of marketing communications at any time by:
- Using the unsubscribe link in emails
- Replying "STOP" to SMS messages
- Adjusting your Account communication settings
Transactional or service-related messages may still be sent even if you opt out of marketing communications.
5. How We Share Information
We do not sell personal information for monetary consideration.
We may share information in the following circumstances:
A. With Other Users
Information you choose to share through the platform (such as messages or inquiries) may be visible to other users with whom you interact.
B. With Service Providers
We may share information with trusted third-party service providers who assist with:
- Payment processing
- Data hosting and storage
- Analytics and performance monitoring
- Customer support
- Email and SMS delivery
These providers are authorized to use information only as necessary to perform services on our behalf.
C. With Data Providers
We may receive and display data sourced from third-party data providers and public records. We do not control the original source data and are not responsible for its accuracy.
D. Legal & Compliance
We may disclose information if required to do so by law or in good-faith belief that disclosure is necessary to:
- Comply with legal obligations
- Respond to lawful requests
- Protect the rights, safety, or property of No Agent List users, or others
- Enforce our Terms of Service
E. Business Transfers
If No Agent List is involved in a merger, acquisition, financing, reorganization, or sale of assets, information may be transferred as part of that transaction.
California Privacy Rights (CCPA/CPRA)
If you are a California resident, you have additional rights under the California Consumer Privacy Act (CCPA) and California Privacy Rights Act (CPRA), including the right to:
- Know what categories of personal information we collect
- Request access to specific pieces of personal information
- Request deletion of personal information (subject to legal exceptions)
- Opt out of certain data uses, where applicable
- Not be discriminated against for exercising your privacy rights
We will verify your request before responding, as required by law.
We do not sell personal information as defined under California law.
7. Data Retention
We retain personal information only for as long as reasonably necessary to:
- Provide the Services
- Comply with legal obligations
- Resolve disputes
- Enforce agreements
Retention periods may vary depending on the type of data, legal requirements, and business needs.
8. Data Security
We implement reasonable administrative, technical, and organizational measures designed to protect personal information from unauthorized access, loss, misuse, or disclosure.
However, no system is completely secure. We cannot guarantee absolute security of information transmitted or stored through the Services.
9. Children's Privacy
The Services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that we have collected information from a minor, we will take steps to delete such information.
10. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on the Website with an updated "Effective Date."
Your continued use of the Services after any update constitutes acceptance of the revised Privacy Policy.
11. Contact Us
If you have questions, concerns, or requests regarding this Privacy Policy, please contact us at: privacy@noagentlist.com
